Some Important Objectives for the Reader
Test Your Knowledge of Sexual Harassment

Part 1: What Is Sexual Harassment?
Sexual Harassment: A Definition
Your Definition
What the Equal Employment Opportunity Commission Says About Sexual Harassment
What the Courts Have Said About Sexual Harassment
Where Does Sexual Harassment Occur?
Who Does Sexual Harassment Affect Your Workplace?
Is Sexual Harassment a Form of Sex Discrimination?

Part 2: EEOC Guidelines and Sexual Harrassment
The EEOC Guidelines on Sexual Harassment
Who Is the Accused?
Who Is Liable for Costs and Defending the Action?
Who Are the Victims?
What Is the Action?
Your Experience

Part 3: Preventing Sexual Harassment in the Workplace
Why Sexual Harassment Occurs
Gender Stereotypes
More on Why Sexual Harassment Occurs
Dealing with Change
A Self-Check for Managers
Preventing Sexual Harassment in the Workplace
Implementing a Sexual Harassment Policy
Communicating the Sexual Harassment Policy
Why Training?
Thoughts and Feelings
The Training Program
The Audit
Personal Audit
Designing the Training
Case Study 1
Training Implementation—Setting the Tone
Evaluation
Counseling
Privacy Issues

Part 4: Handling Sexual Harassment Complaints
Your Organization: A Checklist
Sexual Harassment Policy
Choosing the Right Person
The In-House Investigation Following a Complaint
Duties of the Investigator of Sexual Harassment Claims
Documentation Procedures
Interview of Complainant
Interviewing the Accused
Interviewing the Witnesses
Review and Maintenance of Records
Resolving the Complaint

Part 5: Governmental Agencies and the Courts
The Role of Governmental Agencies: The Charge Process
The Settlement Process—“First Bite”
The Agency Investigative Process
The Determination
The Settlement Process—Second Time Around
The Courts

Part 6: Maintaining a Positive Work Environment
Creating a Positive Interpersonal Environment
Saying No/Stopping Unwelcome Behavior
Maintaining a Harassment-Free Workplace

Part 7: Solutions to Case Studies and Questions
Answers and Solutions